Customer Service Executive
Full Time
Delhi NCR, Noida, Gurgaon
About Organization:
IndiaMART is India’s largest online B2B marketplace, connecting buyers with suppliers. With 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small & Medium Enterprises (SMEs), Large Enterprises as well as individuals. Founded in 1999, the company’s mission is ‘to make doing business easy’.
Job Description:
Roles and Responsibilities
1. Responsible for telecalling newly onboarded clients and welcoming them to IndiaMart.com
2. Training, orienting & engaging clients to paid services
3. Probing, identifying and resolving client issues on the call
4. Raising tickets for unresolved issues
5. Ensuring delivery of daily & monthly targets on customer service
Desired Candidate Profile
- Any Graduate, Any Diploma, Any post graduate
- Should be conversant in both English & Hindi language
- Work from home profile
- Mandatory Desktop/ laptop availability
- Proper Internet connection
- Prior customer support/tele calling experience will be an added advantage
Salary :
Upto ₹ 200000 Per Year
Experience :
1 Year
Education :
Bachelor's
Preferred Gender :
Any
No. of Openings :
10
Posted on :
22-Oct-2020
