Telecalling Executive
Full Time
Bangalore
About Organization:
Job Shop
Job Description:
Responsibilities and Duties
- We are looking for dedicated, confident youngsters and energetic telecallers consultant who can talk, multi-task and are eager to learn
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Queries Handling and Ability to sustain a conversation.
- Keep records of customer interactions, process customer accounts and file documents
- Provide technical support to the customers
- US - Night shift
Qualifications and Skills
- Customer orientation and ability to adapt/respond to different types of situations
- Ability to multi-task, prioritize, and manage time effectively
- Strong written and verbal communication skills along with active listening
- Previous experience in a customer support role with at least 6 months to 1-year experience in an International voice based call center would be an asset
- Candidates with experience in Desktop support will be given priority
- Excellent communication & verbal skills and a brilliant attitude
Perks and Benefits
Attractive monthly & weekly incentives + other allowances
RoleAssociate/Senior Associate -(Technical)Industry TypeBPO, Call Centre, ITeSFunctional AreaITES, BPO, KPO, LPO, Customer Service, OperationsEmployment TypeFull Time, PermanentRole CategoryVoice
Salary :
Upto ₹ 25000 Per Month
Experience :
Fresher
Education :
Bachelor's
Preferred Gender :
Any
No. of Openings :
11
Posted on :
22-Oct-2020
