Associate/Senior Associate -(NonTechnical)(International Voice Process - Inbound )

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Associate/Senior Associate -(NonTechnical)(International Voice Process - Inbound )

Full Time
VR Careerz
Chennai
About Organization:

VR Careerz is a Recruitment consulting firm that offers a broad portfolio of manpower staffing solutions. VR Careerz is differentiated by its strong track record of delivery, and its experienced, enthusiastic people. Our performance in client and employee satisfaction has been recognized nationwide today.

Job Description:

Job description

Job Description
  • The major purpose of the Call centre Agent is to handle inbound calls/chats for the existing the potential customers.
  • The Call centre agent is accountable for the delivery of high - quality professional services in accordance with the mission, core values and purposes of the organization.
  • To communicate very effectively with the customer and gather all possible information as per the given queries.
Desired Profile / Criteria / Skills :
The call centre agent must possess the following skills, attributes and essential functions:
  • Customer service and Sales experience( added advantage)
  • Computer literacy in MS Office( Word, Excel)
  • Strong presentation skills & Good written/oral Communication Skills with a genuine concern for the customer
  • Energetic, strong work ethic and Excellent organisation skills,
  • Strong customer service focus, Self-motivated and goal oriented,
  • Ability to work quickly to meet targets,
  • Willingness/proactive to learn and improve in all aspects of the position,
  • Strong desire in sales and successful negotiating skills.
  • Demonstrates flexibility and adaptability
  • Passion to work in a team environment
  • Should be flexible in working Night shifts (US work timings)
  • Rotational week off on week days(Not on weekends).
Offered Benefits / Facilities : Benefits of this position
  • Opportunity for ongoing work
  • Opportunity for career growth
  • Daily Incentives Credit System
  • Events, Competition, prizes
  • PF & Insurance benefits
  • Breakfast or Dinner will provided

    • Apply Now

    Salary :

    Upto ₹ 275000 Per Year

    Experience :

    Fresher

    Education :

    Bachelor's

    Preferred Gender :

    Any

    No. of Openings :

    1

    Posted on :

    21-Oct-2020